Privacy Policy

Cycolour respects and values your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights regarding your data. Please read this Privacy Policy carefully before using this website and related services.

By accessing or using the Cycolour website, you understand and agree to the contents of this Privacy Policy.

1. Types of Information We Collect

To provide you with normal website functions and services, Cycolour will only collect necessary and reasonable user information, including but not limited to:

Information You Actively Provide

When you perform the following actions on the website, you may provide us with relevant information:

  • Placing an order to purchase goods
  • Contacting customer service or submitting inquiries
  • Filling in shipping information or contact details

This information may include:
Name, email address, contact number, shipping address, order-related information, etc.

Automatically Collected Information

When you browse or use our website, the system may automatically collect some technical information, such as:

  • Device type, browser type
  • IP address
  • Access time, page view history

The above information is mainly used for website operation analysis and service optimization, and is not used to identify your personal identity.

2. Purpose of Information Use

Cycolour collects user information only for legitimate, proper, and necessary purposes, including but not limited to:

  • Processing orders, completing delivery, and providing after-sales service
  • Communicating with you as necessary (such as order confirmation, service responses)
  • Improving website functions, products, and overall service experience
  • Complying with legal and regulatory requirements or cooperating with legitimate regulatory needs

We will not use your personal information for purposes unrelated to the above.

3. Data Storage and Security Protection

  • Cycolour takes reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, modification, or loss.
  • User data will be securely stored and used only to achieve the purposes described in this Privacy Policy.
  • We will only retain your personal information for the necessary period, and after the retention period expires, we will delete or anonymize it in accordance with the law.

Although we have taken reasonable security measures, please understand that no internet transmission method can guarantee absolute security.

4. Information Sharing and Disclosure

Cycolour will not sell, rent, or exchange your personal information to third parties. We may share necessary information only under the following circumstances:

  • Sharing necessary information with logistics, payment, and other partners to fulfill orders or provide services;
  • According to laws and regulations or legitimate requests from judicial or administrative authorities;
  • When necessary to protect the legitimate rights and interests of Cycolour, users, or the public.

All sharing activities are based on legality and necessity.

5. User Data Management Rights

You have the right to manage and control your personal information at any time, including but not limited to:

  • Inquiring about or modifying your personal information;
  • Requesting updates to inaccurate or incomplete data;
  • Requesting the deletion of your personal information, provided that it complies with laws and regulations;
  • Choosing whether to receive relevant notifications or information.

If you need to exercise the above rights, you can contact us through the Contact Us page.

6. Updates to the Privacy Policy

Cycolour may update this Privacy Policy in response to business changes or legal requirements.
If the policy content changes, we will publish the latest version on the website. Your continued use of the website after the update will be deemed as acceptance of the updated Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy or personal information protection, please feel free to contact us through the Contact Us page.
We will provide you with explanations and assistance with a serious and responsible attitude.